Privacy Policy

At NiNi Well, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with Australian privacy laws.

1. Information We Collect

When you interact with NiNi Well, we may collect the following types of personal information:

  • Personal Identification Details: Name, email address, phone number, and postal address.

  • Transaction Information: Purchase history, payment details, and billing information.

  • Technical Data: IP address, browser type, device information, and other details about your visit to our website.

  • Voluntary Information: Any information you provide through contact forms, surveys, or feedback.

2. How We Use Your Information

We collect and use your personal information to:

  • Process orders and deliver products.

  • Communicate with you about your orders, products, and offers.

  • Improve our website and services.

  • Respond to your inquiries and provide customer support.

  • Comply with legal obligations.

3. How We Store and Protect Your Information

Your personal data is securely stored and managed in compliance with Australian privacy regulations. We take appropriate measures to protect your data from unauthorised access, modification, or disclosure.

We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

  • Service Providers: Third-party companies who assist us with operations, including payment processing, delivery services, and website hosting.

  • Legal Obligations: If required by law or to protect our rights and safety, we may disclose your personal information to authorities.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent to the processing of your data at any time.

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.

To exercise your rights or for any inquiries about your data, please contact us at muntries@niniwell.com.au.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the last updated date.

8. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us at:

NiNi Well
Victoria, Australia
Email: muntries@niniwell.com.au